Privacy

  1. Introduction

    1. This Privacy Policy (the “Privacy Policy”) describes Miracle Foundation, Inc.’s (“Miracle Foundation,” “we,” “our,” or “us”) collection, use, disclosure, and other processing of personal information that you provide to us or that we collect via the access to and use of our website, www.fostershare.com, which includes text, media, documentation, pictures and other content on this FosterShare website and the associated services (collectively, the “Website”), or the mobile application and software provided by Miracle Foundation as part of the FosterShare platform (the “App”).
    2. IMPORTANT NOTE: By accessing or using the Website or App you agree to Miracle Foundation’s collection, use, and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use for the Website and App (“Terms of Use”), a copy of which is available at www.fostershare.org/terms. People who visit the Website or use the App are referred to as “Users.”

  2. Restrictions on Use

    1. International Users. Our Website and App are not intended for use outside of the United States. If you are a resident of another country, your use of the website or mobile application may be governed by laws that are less protective than those of your home jurisdiction.
    2. Children’s Privacy. Users must be at least 18 years old to create an account or register for the Website or App. We do not collect personally identifiable data from any person we know to be under the age of 13 without consent of such child’s parent or legal guardian, and we instruct children under 13 not to send us any information unless we have obtained such consent. Miracle Foundation does not knowingly ask for any personal information from children under the age of 13 without first obtaining the consent of such child’s parent or legal guardian. If we become aware that we have collected personal information from a child under 13 years old in a way that is inconsistent with the Children’s Online Privacy Protection Act of the United States, then Miracle Foundation will promptly delete this information.

  3. Information that Miracle Foundation Collects From You

    1. Miracle Foundation may collect personal information from you, such as your first and last name, location, address, state and county of residence, email address, photo, username and password, phone number, employer, and any other information you provide to us when you create an account to log into our network or use our Websites or App (your “Account”).
    2. If you use our App on your mobile device, we may collect your phone number, mobile software and hardware information, and unique device ID number.
    3. If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, to assist in sending you a reply.
    4. Miracle Foundation may collect information that Users submit to the Website, such as comments, uploaded media, postings, messages, text, files, images, graphics, photos, audio clips, sounds, video, or other materials, or messages to other Users, including such materials that may contain personally-identifiable information.
    5. Miracle Foundation also collects other information voluntarily provided by Users to Miracle Foundation via email or via any sign-up or opt-in pages of the Website or App.

  4. Information Collected via Technology

    1. Information Collected by our Website and App. To make our Website and App more useful to you, our Website automatically tracks certain information about the visits to our Website, including your browser type, operating system, Internet Protocol (IP) address, clickstream data, referring and exiting pages, and a date/time stamp for your visit. Miracle Foundation uses cookies, web beacons, log file information, and similar mechanisms for all or any of the following purposes:
      1. To store information so that you will not have to re-enter it during your visit or the next time you visit the Website.
      2. To deliver custom, personalized content and information.
      3. Identify you when you access, visit, or log-in to the Website or App.
      4. To note the different areas of the Website that have recently been accessed through your computer. Information collected in this way may be used to develop and manage the online services of Miracle Foundation by, for example, storing information about your preferences so as to enable Miracle Foundation to customize the Website according to your individual interests.
      5. Improving the content of the Website, App, and conducting various other diagnostics to improve the Website and App. Miracle Foundation may, for example, use cookies to monitor aggregate metrics such as total number of User and pages viewed.
      6. Analyzing and improving Website and App security.
    2. Cookies. Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Website. This type of information is collected to make the Website and App more useful to you and to tailor your experience to meet your special interests.
    3. Mobile Services.We may also collect non-personal information from your mobile device if you have downloaded our App. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include how you use the App, and information about the type of device you use. In addition, in the event our App crash on your mobile device, we will receive information about your mobile device model software version and wireless service carrier, which allows us to identify and fix bugs and otherwise improve the performance of our App.
    4. [Third-Party Analytics. We use certain third-party service providers, such as Google Analytics, to help analyze how users use our Website and App (“Analytics Companies”). These Analytics Companies use certain technologies, like Cookies, to collect information such as how often users visit our Website, what pages they visit, where they go, and what other sites they used prior to coming to our Website. We use the information we get from Analytics Companies to improve our Website and App, or to develop new product offerings.]
    5. [Location Information. We use location-related information, such as your current location, and where you live to personalize and improve our Website and App for you and others. Location-related information can be based on things like precise device location (if you’ve allowed us to collect it), IP addresses, and information from your and others’ use of our Website and/or App.]

  5. [Information Collected from Other Sources

      We may supplement the information we have about you with information received from other sources. The information we receive may include demographic data such as age and gender, and other information that is necessary or useful to assist for user verification, authentication, fraud detection, or to comply with regulatory requirements.]

  6. Interaction with Third-Party Sites and Services

      Certain services or other materials displayed on the Website or App may link to or be provided in connection with third-party services and content. We do not control those third-party services and content and our Terms of Use and this Privacy Policy do not apply to those third-party services. You should read the terms of use agreements and privacy policies that apply to such third-party services and content. We are not responsible for the practices of third-party websites or services linked to or from our Website or App, including, without limitation, the information or content contained within them. In addition, by using our Website and App you agree that we are not responsible and do not have control over any third parties that you authorize to access information you provide to them. If you are using a third-party website or service and you allow them to access your personal information, you do so at your own risk.

  7. How We Use Information

    1. General Use.In general, the personal information you submit to us is used to operate the Website and App, to respond to the requests you make, or to aid us in serving you better. We use your personal information in the following ways:
      1. to facilitate the creation of and secure your Account on our network;
      2. to identify you as a user in our system and to otherwise administer and operate our Website and App;
      3. to facilitate your communications with other Users;
      4. to improve the quality of experience when you interact with our Website and App;
      5. to send you administrative email notifications, such as security or support and maintenance advisories;
      6. to deliver customized or personalized content and information; and
      7. to respond to your inquiries and other requests.
    2. User Feedback.We may use your feedback to enhance or modify the Website, App or services.
    3. [Creation of Anonymous Data. We may create anonymized data (data that is not reasonably associated with or linked to any data that would reasonably be expected to allow someone to identify you or contact you) from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymized data to analyze request and usage patterns so that we may enhance the content of our Website and App and improve Website and App navigation. We reserve the right to use anonymized data for any purpose and disclose anonymized data to third parties.]

  8. Disclosure of Your Personal Information

      We disclose your personal information as described below and as described elsewhere in this notice.
    1. When You Opt to Share with Users. When you use the Website and App, the personal information you provide will be shared with other Users that you designate to receive such information, such as case managers or foster care agencies.
    2. Third-Party Service Providers. We may share your personal information with third-party service providers to: (i) provide any products or services you request that we offer through our Website and App to you; (ii) to conduct quality assurance testing; (iii) to facilitate the creation of accounts; (iv) to provide account authentication and user verification services; or (v) to provide technical support.
    3. Corporate Restructuring. We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition, corporate divestiture, dissolution transaction, or other proceeding involving the sale, transfer, divestiture or disclosure of all or a portion of our business or assets (or other Transfer (as defined below)). In the event of an insolvency, bankruptcy, or receivership, your personal information may also be transferred as a business asset.
    4. Other Disclosures. Regardless of the choices you make regarding your personal information, we may disclose personal information if we believe in good faith that such disclosure is necessary (a) to comply with relevant laws or to respond to subpoenas or warrants served on us; (b) in connection with any legal investigation or to share information in order to prevent or take action regarding illegal activities, suspected fraud, situations that involve potential threats to physical safety of any person, or as otherwise required by law; (c) to protect our network, Website or App or prevent fraud; (d) to protect or defend our rights, our property, or users of the Website and App; (e) to investigate or assist in preventing any violation or potential violation of law, this notice, or our Terms of Use; (f) in the event of a Transfer, as set forth in Section XI; (g) to investigate or correct technical problems and malfunctions in the Website or App or the computer systems that support the Website or App; or (h) to investigate, prevent, or take action with regard to a violation of the Website, App, or Terms of Use, or to enforce compliance with the policies governing the Website or App (including this Privacy Policy).

  9. Storage Of Information

    1. Except as noted in Section X below, Miracle Foundation will store your personal information for as long as necessary or in accordance with a document retention policy. Miracle Foundation has implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, Miracle Foundation cannot guarantee that unauthorized third parties will not be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk. Miracle Foundation also assumes no responsibility for loss of information, howsoever such information is lost, including information that is permanently deleted either through the actions of an employee or consultant or other person who has access to the information, through failures of a computer network, or through any policy or directive of Miracle Foundation for destruction of data.

  10. Your Choices Regarding Your Information

    1. Email Communication. We will periodically send you emails that contain information about resources and services we feel may be of interest to you. You may opt out of receiving further emails from us at any time by emailing us at support@miraclefoundation.org or by following the unsubscribe instructions provided in the email you receive. Note that we may still send you certain administrative communications.
    2. Changing or Deleting Your Personal Information. You may change any of your personal information in your Account at any time. You may also contact us via email at support@miraclefoundation.org or via regular mail at the address listed in Section XIV (“How to Contact Us”) to request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep such information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud prevention or similar purposes.
    3. App. You may stop all collection of information by the App by uninstalling the App. You may use the standard uninstall processes as may be available as part of your mobile device or via the App marketplace or network.

  11. Transfer Of Information

    1. User information is properly considered an asset of a business. Accordingly, if Miracle Foundation merges with another entity or if Miracle Foundation sells its assets to another entity, Miracle Foundation User information, which may include personal information you have provided Miracle Foundation, would be included among the assets that would be transferred and Miracle Foundation would request that the entity treat your information in accordance with the Terms of Use (including this Privacy Policy). Miracle Foundation makes no guarantees as to whether such entity will treat your information in accordance with the Terms of Use (including the Privacy Policy) and disclaims any liability arising out of such entity’s failure to do so. This same provision is applicable for each affiliate of Miracle Foundation.

  12. Changes to Privacy Notice

    1. We reserve the right to amend this Privacy Notice and the Terms of Use at any time, for any reason, without notice to you (other than for material or substantial changes), other than the posting of the amended Privacy Notice or Terms of Use on the Website or in the App. You should check our Website and App frequently to see the current Privacy Notice and Terms of Use that are in effect and any changes that may have been made to them.

  13. Disputes, Questions, or Comments

    1. For disputes regarding Miracle Foundation’s collection or use of your personal information or for more information, or questions or comments concerning Miracle Foundation’s Privacy Policy, including limitations on damages and the application of the laws of the State of Texas, please see Miracle Foundation’s Terms of Use or contact us at or via regular mail at the address listed in Section XIV (“How to Contact Us”) .

  14. How to Contact Us

    If you have any questions or concerns about our use of your personal information, please contact our data privacy group using the following details:
    • Miracle Foundation, Inc.
    • 1506 W. Sixth Street
    • Austin, TX 78703
    • email: support@miraclefoundation.org
    • phone number: 512-329-8635